Class Policies: Registration Deadlines:
Online registration for each WonderCraft class closes 48 hours before the class start time. If you wish to enroll in a class whose online registration period has closed, you may call us at 512.850.6825 and, if spots are still available, we can register you by phone. Cancellation & Refunds:
In the event that you must cancel your enrollment in a class, please note that we only issue refunds to those who cancel by notifiying us by phone at 512.850.6825, at least 48 hours prior to the class start time. Should you cancel 48 hours or more before the class start time, we will be happy to refund your full class fee; however, we do not refund supply fees in any case. Should you wish to cancel your spot in a class less than 48 hours before the start time of the class, or fail to show up for the class for any reason, we will be unable to issue you a refund of any kind. In the event that we, The WonderCraft staff or any of our contractually-employed instructors, should need to cancel a class, rest assured that we will refund your class and related supply fee (if applicable) in full. The WonderCraft offers party packages that can be tailored to individual clients' needs and wishes. WonderCraft staff will work with the client to determine which instructor(s) would be best suited to their chosen activity and consult with the instructor(s) to build a price quote for the client. The client and instructor(s) will sign a contract written by WonderCraft staff and the client will pay a non-refundable deposit before the event. The WonderCraft staff will provide all materials and equipment needed for the craft activity, unless prior agreement is made with the client. If the client so desires, refreshments can also be provided by a catering company that The WonderCraft will hire on a contractual basis, for an additional fee. The party fee balance is due in full on the day of the event. Cancellation & Refunds:
In the event that you wish to cancel your party, we require at least 72 hours’ notice, via phone at 512.850.6825. Otherwise, you are responsible for the party fees in full. Please note that in any case we cannot issue a refund of your deposit. Membership benefits apply for a 12-month period from the date of enrollment. Benefits are subject to change at any time without notice, at the discretion of The WonderCraft staff. Benefits are non-transferable and redeemable only by the membership account holder. Potential members wishing to gift benefits to another individual must apply for the membership in that individual’s name (i.e. purchase a gift membership for that individual instead of applying for a membership in their own name). In the event that The WonderCraft LLC should dissolve or cease operations, the awarding of member benefits and refunding of membership fees will be carried out only to the extent that it is practical, at the discretion of The WonderCraft staff.